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Resources

Product Support Lifecycle

PC Software
Version Iteration Current Status End of Support Date
< 2.1   End of support 1st March 2012
2.1   End of support 1st March 2012
2.2 10 End of support 1st March 2013
2.3 10 End of support 1st March 2014
2.5 30 Supported 14th February 2018
2.6 10 Supported

Mac Software
Version Iteration Current Status End of Support Date
2.4 4 End of support 1st March 2014
2.4 10 Production Version - Supported  

Android Client Software
Version Iteration Current Status End of Support Date
2.5 1 End of support 16th March 2017
2.6 10 Production Version - Supported  


iOS mobile Client Software
Version Iteration Current Status End of Support Date
2.4 7 Product Version - Supported

What does "Supported Version" mean?

When you use a supported version, you can get technical assistance for the given version. If your version is no longer supported, then you would need upgrade to a supported version before any further technical assistance can be provided.

Version Support Policy

Any new major or minor release is supported for a minimum period of 12 months. Please review the support table for latest information on supported versions.