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Skype for Business

Skype for Business Integration

Two areas of Skype for Business integration are available through the 4Sight PC client when installed on a PC that is also running the Skype for Business client.

Although most of the call control is still done through the 4Sight client, the Skype for Business user can make calls either from the 4Sight client, or using the "Call using deskphone" option within the Skype for Business client.

If "Update Skype for Business state when on a call" is checked in the 4Sight PC client configuration, the Skype for Business client's status will be automatically set to "in a call" when the handset makes or receives a call, or "do not disturb" when the handset goes to DND.

4Sight Lync setup

4Sight Client Technical Information

  4Sight Client
Architecture 4Sight client is installed on the end user PC which makes a connection to the Skype for Business client installed on the same PC. A 4Sight Server is required for the 4Sight client to connect to as normal.
Licenses required (for each user who requires the functionality) Any Skype for Business CAL
Any 4Sight PC client
Skype for Business environments supported Please click here
Call Control
Answer handset From 4Sight Preview (pop-up) window.
Call Forward handset From 4Sight client.
Transfer call From 4Sight client.
Make Call From Skype for Business client or 4Sight client.
Status update
Skype for Business Client - "In a call" When handset makes or receives a call.
Skype for Business Client - "Do not disturb" When handset goes to DND.

For more information, please click here.