Minimum Version Required:
In 4Sight CTI Server, take care to enter the correct IP address for the Office Serv link program, not the telephone system.
Only extension with names are download to prevent too many extensions from being downloaded.
When dialing over analog trunks, there is a delay in receiving the dialed number. This can be resolved by enabling LCR and setting the expected number of digits.
Neither Paired extensions nor SIP extensions are supported fully.
A 3rd party OpenTsp license is required
OSLink: TCP - 6000
The Samsung OfficeServ connects to the LAN via the socket on the PBX.
The OfficeServ Link program runs on a local PC (often the 4Sight CTI Server) and acts as a gateway to allow 4Sight CTI Server to PBX.
Firmware Requirements (for new installations):
4.21c or later
|WAN Connectivity||Trunk Monitoring||Analog Phones Supported||Agent Features Supported|