Samsung OfficeServ | PBXs and Telephone Systems | 4Sight

4Sight CTI Server Information

Minimum Version Required:

2.4.0

Installation Notes:

In 4Sight CTI Server, take care to enter the correct IP address for the Office Serv link program, not the telephone system.

Directory Download:

Extensions, Trunks

Advisories:

Only extension with names are download to prevent too many extensions from being downloaded.

When dialing over analog trunks, there is a delay in receiving the dialed number. This can be resolved by enabling LCR and setting the expected number of digits.

Neither Paired extensions nor SIP extensions are supported fully.

Connection Information

Type:

Proprietary

Requirements:

A 3rd party OpenTsp license is required

Firewall Requirements:

OSLink: TCP - 6000

PBX Information

Architecture:

The Samsung OfficeServ connects to the LAN via the socket on the PBX.
The OfficeServ Link program runs on a local PC (often the 4Sight CTI Server) and acts as a gateway to allow 4Sight CTI Server to PBX.

Driver Requirements:

None

Firmware Requirements (for new installations):

4.21c or later

WAN Connectivity Trunk Monitoring Analog Phones Supported Agent Features Supported